Tido MIDR-AI™
Managed Integration Detection and Response
Health system interfaces are in constant flux; new applications, updated APIs, shifting data formats, and evolving partner requirements. Tido’s MIDR-AI™ is built to keep up. It’s a dynamic, AI-powered solution that continuously monitors, detects, and responds to integration issues before they impact operations.
By adapting in real time to changes across your EHR, clinical systems, and third-party connections, MIDR-AI™ ensures reliable data flow, minimizes disruptions, and frees up your team to focus on what matters most, delivering care.
The Advancement of MIDR
- Our MIDR requires less than 15 minutes to get up and running using your existing engine / tools. MIDR Your Way
- Keep control over your interfaces and data and watch in real time as we work to keep your patient care uninterrupted
- 24 * 7 internal and external interfaces / data transfers monitoring with advanced AI issues detection and identification with unlimited issues coverage
- We bring our deep integration operational knowledge and experience along with exclusive AI learning to your health system
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MIDR for every EHR
- Our solution supports every major EHR: Epic, Oracle, Meditech, Athena, AllScripts, eClinicalWorks, NextGen, and others
- 24 * 7 interfaces monitoring and support
- Unlimited interface incident response support
- Designed to expand on your investments in your EHR
MIDR for every Integration Engine
- Our solution supports every major integration engine: Cloverleaf, CorePoint, Interfaceware, InterSystems, Jaguar, Mirth, Rhapsody, Qvera, and others
- Support for every type of internal and external interface (HL7, File Transfers, SFTP, VPN, Web Services, FHIR)
- 24 * 7 interfaces monitoring and support
- Unlimited interface incident response support
- Strengthen the investment in your interface engine
MIDR for all Applications
- Our solution supports interfaces for all health system applications: PACS, Pharmacy, Point of Care, Finance, Revenue, Materials Management, HIE, Ambulatory, and others
- 24 * 7 interfaces monitoring and support
- Unlimited interface incident response support
- Enable and strengthen your health system applications
What our clients say
How Tido is making a difference - straight from our clients.
Always on, just like your patient care
Eliminate dependence on staff for manually reporting integration and application issues.
Uses cloud-native AI solution for flexibility, efficiency, and scalability
Backed by a highly proficient integration team possessing extensive expertise in healthcare interoperability.
24 * 7 continuous strengthening of your integration reliability
Complete tracking and visibility into integration incidents and ongoing resolutions
Accelerated triage and resolution processes using integration and AI intelligence to minimize effects on patient care and revenue
